The Elec-intro online shop website is owned and operated by Shenzhen Youkong Electronic CO.,Ltd.
All prices are correct at the time of online publication. Prices are subject to change without notice.
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable,but we will arrang fast production if no stock. 3-5 working days is usually enough for us to deliver the goods.
We reserve the right to correct any printing errors.
Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping.
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.
Parcels are traceable to the point where they have left Shenzhen. The delivery of these orders are subsequently reliant on international courier services. We will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by the couriers. We usually use DHL,UPS,Fedex and so on.If you need other courier service,pls tell us and we will meet your requirements.
5.Returns, Refunds & Exchanges
We will gladly refund, credit or exchange all returns on presentation of our sales docket. Delivery and packaging charges are not refundable unless as a result of our error. For returns or refunds,pls email us at firstname.lastname@example.org .You should get our permission to return the goods.
6.Feedback and Complaints Handling Procedure
We welcome feedback and attends to all complaints promptly. Please email us the condition and we will give you a satisfactory answer.
7.Elec-Intro.com Copyright Notice
Elec-Intro.com Materials, including pages and on-line images, are protected by the Copyright Laws of China. All rights are reserved.
When you access the Elec-Intro.com you agree that:
You may retrieve the Elec-Intro.com's materials for information only.
You may save a local copy or send it to your printer for your own personal use or in order to inform authorised and potential users about the cable-online materials. However, you may not make any charge for such use and any commercial exploitation is expressly prohibited.
You must include the copyright notice in any copy that you make.
You may not modify the information found in cable-online materials without the express permission of us.
8. Right of cancellation
You can cancel your order before the goods are sent out.
9. Consequences of cancellation or returns
In the event of a valid cancellation or returns, services and payments mutually received must be returned, and any benefits obtained (e.g. interest) must be reimbursed. If you cannot return the goods received completely at all or only in a deteriorated condition, you are responsible for reimbursing us for the corresponding loss in value. This does not apply if the deterioration of the goods is attributable only to its checking – such as might have occurred when buying the goods from us.
10. Return of goods in other cases
The return of good requires the express agreement of the seller. If the seller agrees to accept the goods, the return must be made at the cost and risk of the customer. Goods must be returned only in the un-damaged original packing.
The above stipulations do not apply if the goods are being returned due to an acknowledged fault in the delivery or through the fault of the us.
The seller will comply with the performance of a professional businessman. The delivered goods are considered as complying with the contract,too. Cables are tested before shippment one by one.And if the cables are damaged not due to man-made sabotage in a year,you can send back to us on your own expenses, and we will renew them free of charge and will pay the shipping cost for the way back.
Payment must be made within 7 days from the invoice date.Western Union,Money Gram,T/T or Paypal is all OK.And every customer should bear the handling charge when you do the payment.When you use paypal,pls bear 3.9%+0.3 handing charge because when we collect money by paypal,they will charge us 3.9%+0.3 fee if the amount is within USD3000.
Delivery time: usually within 2-5 working days after the payment is received and cleared.